Note regarding Hidralia's preventive measures in the face of the situation caused by the appearance of COVID-19

Given the recommendations made by the health authorities and the Government of Spain for the situation caused by the appearance of COVID-19, Hidralia communicates the following preventive measures

 

Non-face-to-face channels

 

  • The company has applied the prevention protocols dictated by the health authorities among its staff with internal communications and information panels in all its facilities.
  • Transportation trips with a large influx of users have been canceled and face-to-face meetings, both internal and with external providers, have been converted into video call and telephone meetings.  
  • Hidralia have also canceled technical and general visits from outside its facilities.
  • Hidralia is at all times in communication with the health authorities in light of the current situation.
  • These measures are in line with the recommendations made by the health authorities and the Government of Spain to the business community and other organizations.
  • Preventive measures are aimed at guaranteeing the safety and health of employees. In addition, specific measures will be considered for those groups that require them.
  • Hidralia will continue guaranteeing the supply of drinking water to all the municipalities where they provide this service with the maximum guarantees as always. In this sense, the key infrastructures (purification plants) will maintain in-person shifts of workers to guarantee the supply service in all households.
  • Hidralia remembers that it has available to all its users the following non-contact customer service channels where they can carry out all their procedures.